引用 作者: 小葉 查看文章
To Morrislee
原廠需要您提供
(1) 4HD畫面顯示什麼 => (如何確定是4HD硬碟的問題)
(2) 做了什麼事導致這樣

請再說明一下與提供圖片，謝謝

當然最壞的情況就是把硬碟寄到原廠修，請放心

==========

From Olive

can you please let me know what screen is showing on the Olive 4HD? How did you determine that the Hard drive can't be read any more?
Do you know by chance how the 4HD got into this state?
Here is the description of my current problem.

Power on 4HD, it runs well and can get into the main menu.


If you check "About Your Olive", it shows the right information about HDD. You also can see Wi-Fi is on.


But if you check "About your Library", the information is empty.


If you check the album artwork, you can see the following message.


If you insert CD, it shows the right message box.


There is no problem to play CD. If you import CD, it will hold on "100%" message box and can not finish it.


I guess the problem is the mapping table (or the file system) is broken therefore 4HD can not get the information of HDD.
My questions are
1. Any idea about the problem?
2. If I restore my 4HD, will it become normal status? (If I can accept to lose my Rip data.)
3. The other problem is I do not backup it. But your agent in Taiwan would like to help me on this. Thanks their help.